Informations

Refund Policy

We are committed to providing you with high-quality online fitness services that help you achieve your fitness goals. We understand that sometimes things don't work out as planned, and that's why we have a fair and transparent refund policy in place. Please read this policy carefully to understand our refund procedures and conditions.

Last Updated on October, 24, 2024

When Can You Request a Refund?

You may be eligible for a refund under the following circumstances:

7-Day Money-Back Guarantee: If you're not completely satisfied with our online fitness services within the first 7 days of your subscription, you can request a full refund.

Subscription Cancellation: If you cancel your subscription before the end of the current billing period, you will not be charged for the next billing cycle. However, no refunds will be issued for partial billing periods.

Service Disruption: If our online fitness services are disrupted or unavailable for an extended period due to technical issues or other reasons beyond our control, you may be eligible for a prorated refund based on the duration of the disruption.

Refund Process

To request a refund, please follow these steps:

Step Contact Support

Reach out to our support team via phone, email, or through our contact form. Provide your name, email address, subscription details, and a brief explanation of why you are requesting a refund.

Step Contact Support

Reach out to our support team via phone, email, or through our contact form. Provide your name, email address, subscription details, and a brief explanation of why you are requesting a refund.

Step Contact Support

Reach out to our support team via phone, email, or through our contact form. Provide your name, email address, subscription details, and a brief explanation of why you are requesting a refund.

Step Verification

Our support team will verify your refund request.

Step Verification

Our support team will verify your refund request.

Step Verification

Our support team will verify your refund request.

Step Approval

Once your refund request is approved, we will process the refund according to the payment method you used for your subscription.

Step Approval

Once your refund request is approved, we will process the refund according to the payment method you used for your subscription.

Step Approval

Once your refund request is approved, we will process the refund according to the payment method you used for your subscription.

Step Refund Timeline

Refunds are typically processed within 5-7 business days. Please allow additional time for the refund to appear in your bank account or on your credit card statement.

Step Refund Timeline

Refunds are typically processed within 5-7 business days. Please allow additional time for the refund to appear in your bank account or on your credit card statement.

Step Refund Timeline

Refunds are typically processed within 5-7 business days. Please allow additional time for the refund to appear in your bank account or on your credit card statement.

Refund Exceptions

Please note that refunds may not be available in the following cases:

Past the 7-Day Period: Refund requests made after the 7-day money-back guarantee period will not be considered.

Abuse of Refund Policy: Repeated or abusive refund requests may result in the termination of your account and the denial of future refunds.

Get in Touch

If you have any questions or concerns about our Refund Policy or need assistance with a refund request, please don't hesitate to contact us via email at tawratfitness@gmail.com